Cookie Policy

The purpose of this cookie policy (‘policy’) is to clearly explain how Acorns Children’s Hospice Trust uses cookies on our website(s). If you have any questions about this policy please contact the Data Protection Officer on dpo@acorns.org.uk

Changes to this policy

This policy may change from time to time. 

Cookie consent

By using our website, our social media pages (such as Facebook, Twitter, LinkedIn and Instagram), subscribing to our services, making a donation to us and/or purchasing from us online, you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy. 

What is a cookie?

A ‘cookie’ is a name for a small text file, usually of letters and numbers, which, if you agree to them, are downloaded onto your device (such as your computer, mobile phone or tablet) when you visit the website. Cookies contain information that is transferred to your computer’s hard drive and are used to distinguish you from other website users.

Cookies are widely used by website owners to improve the performance of websites, for saving different options and to provide website owners with information on how their website is being used.

 Types of cookies we use

We use the following categories of cookies:

  • Strictly Necessary Cookies: These cookies are essential for you to be able to use and move around the website or for you to use certain features, e.g. adding items to a shopping basket
  • Performance Cookies: These cookies collect information about how you as the viewer makes use of the website, e.g. which pages you visit most. These cookies do not collect information that personally identify you as a viewer
  • Functionality Cookies: These cookies remember choices made by you or aspects of your interaction with our website to enhance your experience during your visit to our website. These cookies are also used to remember a user’s preferences for a font size, or customisable parts of a website, e.g. language, user’s location. 

The cookies we use

We use ‘first party cookies’ which are set and collected by us and are only used by our website when you visit. We also use ‘third party cookies’ which are set and collected by third parties, such as digital suppliers.

You may notice some other cookies that are not related to Acorns website whilst visiting www.acorns.org.uk. Some of our pages contain embedded content such as YouTube video, Twitter feeds or Facebook likes, and you may receive cookies delivered from these websites. Acorns does not govern the publication of third party cookies. To understand more about these third party cookies and their privacy policies, please visit the relevant sites. Some of our third party cookies are:

Tracking technologies

We also use a range of first and third party technologies such as pixel tags and web beacons to track and improve the user experience on our websites, the quality of our service and to monitor the effectiveness of campaigns and digital marketing activity.

We may use these technologies to see what website content is popular and how people are using the site as they allow us to track users’ movement through our websites. This type of information is amalgamated so that we can build up a picture of how the site is performing.

 How do I manage my cookie settings?

The “Help” menu in the toolbar of most web browsers will tell you how to change you browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. The links below describe how to do this on some popular browsers:

Some third parties may allow you to manage their cookies independently. Please refer to the list of other third party cookies above and their respective policy pages for further information. 

What will happen if I disable some or all of the cookies that Acorns uses?

If you opt to delete cookies or prevent us from placing cookies onto your device, some features of our website may not be as effective or work in the intended manner. To delete or review cookies that are on your device, you will need to go into the settings of your browser and review them.

For more detailed information on cookies please visit https://www.aboutcookies.org/ or https://ico.org.uk/your-data-matters/online/cookies/.