Retail Administration Volunteer

Location: Head Office, Drakes Court, Wythall, B47 6JR


Hours: Flexible Monday – Friday, 9am – 5pm

To assist Retail Admin in the daily duties:

  • Ensuring all data related to the volunteer database is entered onto our system as directed
  • Sorting post from the retail shops and distributing it to the correct departments
  • Filing records as directed
  • Collating volunteer hours worked on a weekly basis
  • Communicate with shop managers regarding volunteer references and weekly updates
  • Always be aware of health and safety issues

Skills and qualities

  • Welcoming, friendly and polite at all times
  • Smart and clean appearance
  • Enjoy working in a team
  • Effective verbal communication skills
  • Good office and telephone skills
  • Reliable and honest
  • Sensitivity to the needs of our customers/donators
  • An understanding of the importance of confidentiality boundaries and safeguarding within Acorns
  • Continuously promoting an awareness of Acorns