Retail Assistant Volunteer – Kings Heath

Location: 118 High St, King’s Heath, Birmingham B14 7JZ


Hours: Flexible Monday – Saturday, 10am – 4pm

To assist in the running and management of a successful shop.

To assist the management in running a successful shop by:

  • Assisting at back of house, sorting, steaming and hanging donated goods
  • Greeting customers and helping with any enquiries
  • Helping to drive Gift Aid
  • Thankfully accepted donated good
  • Re-stocking rails and shelves
  • If till trained, to cover the till/card payment machine
  • Be aware of possible theft and fraud at all times
  • Always have a positive approach and good house keeping

Skills and qualities

  • Welcoming and friendly
  • Smart and clean appearance
  • Enjoy working in a close team
  • Strong interpersonal skills
  • Effective verbal communication skills
  • Reliable and honest
  • Sensitivity to the needs of our customers/donators
  • An understanding of the importance of confidentiality boundaries and safeguarding within Acorns
  • Willingness to gain knowledge and understanding of Acorns
  • Continuously promoting an awareness of Acorns