Book your free furniture collection

If you have quality furniture to donate, we may be able to collect it from your home for free. Your donated items are then sold in our shops to help raise vital funds for local children and families supported by Acorns.

Our collection service is best suited to larger furniture items, or multiple smaller items collected together.

Book your collection

What we’re looking for

We’re most likely to collect larger, good quality furniture that we can resell in our shops, such as:

  • Sofas and armchairs
  • Dining tables and chairs
  • Coffee tables and sideboards
  • Wardrobes and chest of drawers
  • Bookcases, desks and cabinets
  • Multiple smaller items as part of one collection

Our free collection service is best suited to larger furniture items, or several smaller items collected together.

To help us make the most of each collection, we prioritise furniture that is in good, saleable condition and ready for resale in our shops.

To avoid disappointment, we may not be able to collect some items, including:

  • Used mattresses (we do accept new)
  • Damaged or heavily worn furniture
  • Stained or torn upholstered items
  • Furniture with strong odours
  • Flat-packed or dismantled furniture
  • Items with missing parts
  • Upholstered furniture without fire labels where required

Please make sure your items are:

  • In good, clean, saleable condition
  • Free from major damage, stains, tears or strong odours
  • Fully assembled and not flat-packed
  • Complete, with no missing parts
  • Fire-labelled where required

How it works

1. Check your location

Enter your postcode below to see if you are within our collection area.

2. Complete the form

If we collect in your area, you will be asked to complete the form and select the items you are donating along with your preferred collection date.

3. We collect

Our collection drivers will collect your items on the agreed date and deliver them to the nearest available store.

4. Keep updated

If you would like updates about your items, we can contact you via the channel you choose on the form.

Book your free furniture collection

If your furniture meets the guidance above, please enter your address below and complete the booking form.

Our free furniture collection service is best suited to larger items or multiple smaller items collected together.

If we are unable to collect from your location using the form, please contact us at furnituresupport@acorns.org.uk and a member of the team will be happy to advise.

All sales from our shops help us deliver care and support to children throughout Birmingham, the West Midlands and Gloucestershire. So, whether you’re donating furniture or looking for a bargain, you can be sure of making a vital difference to the work we do.

Frequently Asked Questions

What areas do you collect from?

We offer free furniture collections within our local collection areas across the West Midlands. Enter your postcode in the form above to check whether we collect from your address. If you are not within this radius or have any questions, please contact furnituresupport@acorns.org.uk.

What items do you collect?

We’re most likely to collect larger furniture items in good, saleable condition, such as sofas, armchairs, tables, wardrobes, drawers, sideboards, bookcases and dining sets. We can also collect multiple smaller items where there is enough for a collection.

What condition does furniture need to be in?

All items should be in good, clean, saleable condition, free from major damage, stains, tears, strong odours or missing parts.

Do items need to be assembled?

Yes, furniture should be fully assembled and not flat-packed when collected.

Can I Gift Aid my item?

Yes, when completing the form you will be given the option to add Gift Aid.

In store, when you drop off your donated items at your local Acorns shop you’ll be asked if you want to Gift Aid them. To sign up to Gift Aid, you’ll just need to complete a quick and easy Gift Aid form and you’ll receive a unique Gift Aid Donor ID. When you next donate items you’ll just need to let us know your Gift Aid Donor ID.

For full information please see our Retail Gift Aid FAQs.

What items do you not accept?

There are some items we cannot accept at our stores, such as:

  • Used mattresses (We do accept new)
  • Quilts
  • Pianos
  • Electrical beds
  • Damaged or dirty items
  • Furniture without a fire safety label

For full information on items we can’t sell, please see our donations page.