Acorns is recognised as a great place to work because of our people.

Why work for Acorns?

Our workforce feels valued, whatever their background and experience, and wherever they work. Whatever the job role, whether it’s working in direct care, supporter services, central functions, or retail, we are united to deliver our vision and mission and each person is just as important as the next.

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Benefits of working at Acorns

Find out more about the benefits of working at Acorns and the different ways we support each and every individual.

Culture & values

Acorns values shown as icons. Listing: Caring, Committed, Trusted, Collaborative, Courageous and Curious

Everything we do is led by our values. As we live and breathe these values, we are all contributing to the achievement of our vision and mission. They form a key part of our identity and are even used as part of our performance and development reviews.

We truly appreciate the vital services that all of our employees and volunteers provide and demonstrate this through our Values Recognition Scheme. This Scheme rewards and highlights those who have gone above and beyond in their role in a way that links to our values. We nominate our colleagues so that we can celebrate exceptional actions throughout the year, having monthly and quarterly award winners which then leads to an annual awards celebration ceremony.

We encourage regular feedback and listen to what you have to say. We measure the temperature of each team, discuss the outputs, and take action to celebrate the great achievements, as well as addressing the areas that you tell us that we need to improve.

Career development

Our Acorns Academy is set to enhance your skills and capabilities for existing and future roles. We also have a talent development programme offering leadership, coaching, recruitment, and wellbeing programmes.

We have set learning journeys for role-specific development such as fundraising, clinical skills, and a range of professional qualifications for each area of the organisation.

Our leaders are committed to keeping your development alive and driving our progressive culture. It is our ambition for everybody to know how they contribute to delivering the organisational strategy and we do this through something called “My Career” where we agree objectives, support you to achieve them and measure/celebrate success.

Welcome day

You will join us and other new colleagues on your first day at our Welcome Event. It’s an immersive day, where you’ll get to meet a diverse range of people from across the organisation including users of our service, Acorns leaders and many departments who you will collaborate with throughout your career. This is your first step in getting to know Acorns and what it is that we do.

Equality, Diversity & Inclusion

Acorns works hard to ensure that equality, diversity, and inclusion are part of our everyday practice. We are welcoming and inclusive to everyone and this is demonstrated through our Gold UNICEF Award for Diversity.

Wellbeing & support

As part of Acorns commitment to employee wellbeing, we are an accredited Thrive at Work organisation. This is an initiative led by the West Midlands Combined Authority and managed by us for the continual wellbeing of our people.

We support our people through our Employee Assistance Programme which offers confidential telephone counselling support, legal and financial advice. Additionally, we have a team of qualified counsellors to provide 1:1 short term support when needed, Mental Health First Aiders to provide support through challenging times and a dedicated plan that incorporates emotional and mental wellbeing initiatives across the year.


Our benefits include: 

  • Cycle to work scheme
  • Discount gym membership
  • Retail discounts (including the Blue Light card)
  • Opportunities to fundraise and volunteer
  • Refer a friend scheme
  • Generous pension contribution & life assurance
  • Continuation of NHS pension (if applicable)
  • Access to expert financial health and wellbeing support

Our locations

Acorns hospices

We provide care from our three hospices, as well as in the family home and the community. They are open 24/7, 365 days per year, ensuring we’re here when children and families need us most.

Each hospice has been purpose built with ten specially decorated bedrooms and is designed to be a homely environment to help children enjoy their stay. Why not have a look inside one of our hospices to discover more.

Our Birmingham hospicebased in Selly Oak, supports families from across Birmingham, North Warwickshire and Coventry. 

Black Country Hospice

Our Black Country hospice, based in Walsall, supports families from Walsall, Sandwell, Dudley, Wolverhampton, Staffordshire and Shropshire. 

Three Counties Hospice

Our Three Counties hospice, based in Worcester, supports families from Worcestershire, Herefordshire, Gloucestershire and South Warwickshire. 

Retail shops  

We have a network of charity shops across the West Midlands and Gloucestershire, directly raising funds to support the essential work provided through our hospice network. Find your nearest shop here.

Acorns Central  

Our central teams are based in our office in Wythall, Birmingham. Although most of our teams often work remotely, our central hub remains a place for team meetings and in-office days. It’s an open-plan office with meeting rooms, an on-site kitchen and free parking.

Acorns staff putting donations on the shelf in store.

If you have any questions or you can’t see a suitable vacancy and would like to register with us, please contact us: