Sheryl’s volunteering journey

4th August 2025

Sheryl Bolden began her journey with Acorns in Spring 2022, joining our Mere Green charity shop as a retail volunteer. Looking to connect with others in her community while supporting a local charity, Sheryl found the perfect fit – especially given her background in fashion and sustainability.

From her very first day, Sheryl embraced the real community spirit of the shop and the welcoming nature of the staff and fellow volunteers. She initially committed to two morning shifts each week, often stepping in to help out more when needed.

Becoming a key volunteer

In 2024, when her personal circumstances changed, allowing her to stay on for full-day shifts, she seized the opportunity to become a Key Volunteer.

Our Key Volunteers are given enhanced training so that they can take on extra responsibilities, including opening and closing the shop, assisting with customer and volunteer enquiries, and cashing up. Sheryl sailed through her training, ‘with only a few mistakes, that no one ever got angry about.’

With the support of Nicki, the Community Shop Manager, Sheryl was soon ready for her first shift in charge. Although a little nervous at first, it went smoothly. ‘I didn’t need to worry – it was great. We have such a supportive team that always want to help. It’s always a team effort, and we hit our target that day.’

Acorns Mere Green Shop Manager Nicky Hales and Volunteer Sheryl Bolden
Two woemn stood inside a shop. Hone has glasses and wearing a black blazer and one woman is wearing a green fleece.

Sheryl’s impact

The shop’s success speaks for itself. In 2024, Acorns Mere Green shop was voted the West Midlands’ Favourite Charity Shop, a proud moment for the entire team.

‘We are a true community charity shop with a committed and loyal customer base. We’re all so passionate about our shop being on the map. It’s such an amazing community, and the team here are like one big family.’

As part of our annual Thank You Week in May 2024, Sheryl and other volunteers were invited to visit their local Acorns hospice in the Black Country. Sheryl wanted to learn more about the impact of her volunteering and how the funds generated by the shop teams supported Acorns. The visit was both emotional and inspirational.

A few tears were shed, but she left feeling invigorated, knowing the real difference volunteers make to the families we support.

‘Every single penny really counts. When you convert donations to sales and Gift Aid to income, it has a real impact on the children and families that Acorns supports.’

Thank you Sheryl

In February 2025, Sheryl’s journey with Acorns came full circle when she was appointed Deputy Community Shop Manager at her beloved Mere Green Shop.

Sheryl’s passion and commitment speak volumes, and we’re so pleased to have supported her on her volunteer journey.